FAQS SECTION

General

Sr. No.

Question

1

2

What can VentureFeedback.com be used for?

3

How does it work ?

4

How long does it take to set up and deploy a survey on the Web with VentureFeedback.com?

5

 How much does it cost to deploy an application with VentureFeedback.com?

6

Can someone help me create my survey?

7

What skills and equipment do I need to create a web based survey with VentureFeedback.com?

8

What computer, modem speed, and web browser do respondents need to complete a survey?

Creating A Survey

Q1.

How do I create a survey? Can I modify, or delete a survey?

Q2.

What  is the "survey library"  and "clone survey" options?

Q3.

Can I create more than one survey?

Q4.

How many questions can I include in the survey?

Q5.

What types of questions does VentureFeedback offers to its users ?

Q6.

What Validations do VentureFeedback surveys be subjected to ?

Q7.

Can I print a paper version of the survey?

Q8.

Can I choose or change the "look and feel" of survey? Can I have give my survey a unique look ?

Q9.

Can I have "multi-page'' Surveys?

Q10.

Can I use my logo on the survey?

Responding To the Survey

Q1.

How do respondents complete a survey?

Q2.

Are there limitations on survey size or respondent numbers?

Q3.

Can a respondent stop and continue later if he/she is not able to complete the survey in one session?

Q4.

Can the respondent get a copy of  his response to the survey?

Q5.

How do I enter the data from paper survey submissions?

Q6.

What if survey respondents need help or technical support?

Data Storage, Analysis, Charting and Download

Q1.

 Is the survey data secure?

Q2.

  How do I monitor the progress of a survey? Can I see the results in real-time?

Q3.

  Can I download the response data from VentureFeedback.com ? What format is such data in?

DETAILED HELP SECTION

Create New Survey / Edit Survey (Title Design)

Q1.

  What information can I include in the description box?

Q2.

  Can you give some examples of survey footer ?

Q3.

  What happens if I do not provide a "Redirect Url" ?

Q4.

 How does the survey cookie function? What happens if I tick the box ?

Q5.

 Can I Design my own template?

Q6.

  Can you design a unique design template for me?

Q7.

 Can I change the design template after completing the survey ?

Mypage

Q1.

  How do I create a new survey ?

Q2.

  What is the "Clone Survey" option? Are there any ready made surveys which I can use or get guidance from?

Q3.

 How many surveys can I create and deploy ?

Q4.

  What are survey levels ? What are the features and cost of each level?

Q5.

 How is the FREE Level different from other levels? What additional features do I get in the other levels for which I have to pay?

Q6.

  What is "Preview Survey" option ? What happens if I submit data to test check whether the response is being recorded ?

Q7.

 What happens when I make the survey "ONLINE" ? What is the significance of the "Online Date"?

Q8.

  What is "Survey address" and "Chart address" ? What do I do with them ?

Q9.

  I have completed the survey and made it online. Now what do I do to make people respond to the survey ?

Q10.

Explain the operation of the Analysis links

..........

     -  Chart Results

..........

     -  View Results

.........

     -  View Respondents

Q11.

How does the "Download Data"  link function ?

Q12.

Explain the operation of the following Data links

 

     -  Flush Data

..........

     -  Restore Data

Q13.

What does " Build Unique ID " link do ?

Q14.

What does " generate links" link do ? What should I do with these links ?

Create New Question

Q1.

  What is the function of the question navigator?

Q2.

  What Questions Types can I choose from?

Q3.

  How do I  use a scaling grid for my question?

Q4.

How may answer options can I have for my questions ?

Q5.

What do I do if I want to input more options than the ones provided and indicated in the combo box ?

Q6.

What is "auto select options" ?

Q7.

How do I use the  COPY  QUESTION option ?

Q8.

I have finished creating the question and the answer options, my questionnaire is complete…what do I do now?

Build Reference Code

Q1.

What is Reference Code functionality and when is it used ?

Q2.

Please tell me what should I input in the fields on the Build Reference page ?

Q3.

How do I manage the generated links ?

Q4.

How do I manage the generated links ?

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